Contact
We're here to help
Questions about equipment, delivery or an order? Talk to an equipment specialist on our team in Austin, Texas. We reply within one business day.
Send us a message
Tell us what you need and we'll reply by email within one business day.
Quick answers
Where do you ship?
All 50 states. Machines, racks and benches ship free in the contiguous US, and accessories and free weights ship free on orders of $490 or more. Shipping to Hawaii and Alaska is calculated at checkout, so you see the full total before you pay.
How do I track my order?
Sign in to your account to see the status and tracking of every order, or reply to your order confirmation email. We send tracking as soon as your order ships.
Can I get a quote for several items?
Yes. List them in your message and include your delivery address.
What if something arrives damaged?
Note any damage on the delivery paperwork and contact us right away. We start the claim and make it right.
Do you equip business and commercial gyms?
Yes. Send us your equipment list and delivery address, and we reply with one quote for the whole order.